FAQs

Over the past 20 years I have been trying to recommend pillows for my patients that would put their head in the correct position so that they could get a great nights sleep and wake up rested. I could not find one, I would have patients purchase soft down pillows and stuff them under their necks. I found that a conventional pillow would loose its shape and end up on the floor. The problem is that a pillow is for your head and you can not support your head to get a great night sleep.

Frequently Asked Questions

What Is a Neutral Sleeping Position?

You should be able to fall asleep in one position and stay in the position the entire night if your body is in a supported neutral position. A neutral position is when your body weight is distributed over the greatest surface area and your spinal curves are supported. The only neutral position of the spine is sleeping on your back with a pillow under your neck.

Your arms are down by your side and your feet are out of the covers. Please see my video for a representation of this position. For more information on sleep you can take a sleep analysis > HERE

How Do You Start Sleeping on Your Back?

When you first start sleeping on your back it will NOT be comfortable and you will not stay on your back for the whole night. Just like working out for the first time, or doing a new activity, your body will be in pain as it adapts. Don’t get frustrated and do not expect to succeed right away.

Our experience is that it takes an average of three to four months for some to convert from a side sleeper to a back sleeper, and even longer if you are converting from being a stomach sleeper. There are different techniques we give to our patients to use. Watch these videos for more healthy sleeping tips.

How Do I Use A Neck Nest?

The Neck Nest is specifically designed to give you a restful night's sleep by limiting the tossing and turning created by other pillows. Click HERE to find out HOW TO use our pillow by watching this video!

Neck Nest Facts

Material: Shell 100% Cotton, Fill: Duck Feather Fiber, Pillow Case: 100% Polyester or 100% Cotton, Cover Produced in China

How Do I Break In My Neck Nest

The Neck Nest can take up to two weeks to break-in. To do this, you can use the Neck Nest as a support under your legs at night when sleeping, or you can place it behind your back when sitting on the couch. There are many ways to do this, but the point is, as the pillow breaks-in, it will get softer, which is what you are looking for.

What Is The Return Policy

We have a 60-day return policy, which means you have 60 days after receiving your item to request a return. Shipping and handling costs are non-refundable.

 Please note that returns will need to be sent to the following address: 

Neck Nest, 51 Glenn St -Bay 2, Lawrence, MA 01843


Return shipping is at customer cost.                                                  

You can always contact us for any return question at customerservice@necknest.com.